Tag: personal-growth

  • Weeknotes 1 May, 2026

    Q4 was a mix of stepping up, zooming out, and learning where not to step in. A lot of my “wins” came from bringing structure to ambiguity. I took loosely defined or under-supported areas – like defining what support the Design team actually needed in Q4. I also used early discovery designs to create clearer…

  • Weeknotes 24 Jan, 2025

    This week felt quieter on the surface, but fuller in terms of judgement, decision-making, and leadership craft. I made some steady progress on the error message workshop. Error states are where trust is most fragile, and improving how we handle them is ultimately about reducing confusion, support demand, and user stress. Progress was slower than…